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FREQUENTLY ASKED QUESTIONS

DO YOU OFFER SHIPPING?

Yes, we do! There will be an additional shipping fee for the shipment option, and you should expect your package in 5 - 7 business days. The farther away your location is will raise the shipping cost slightly, but I am happy to help with any questions you may have!

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We also ask that you please keep a minimum of 2 candles for the shipment option to help YOU save on shipping costs!

WHAT ARE THE PAYMENT OPTIONS?

There is an option for paypal as well as Mastercard, Visa, Discover, and American Express. If we meet in person we can always do cash or venmo.

WHERE CAN I DO PICKUP?

If you want to skip the shipping option, feel free to contract me about pickup! We have a pickup option in Battle Creek that we will keep your order at and you can pick up yourself! Or, if you know we will be seeing each other, contact me about bringing your order to where we will be seeing each other at.

DO YOU OFFER ANY SALES?

We will offer seasonal sales on choice candles with coinciding codes. Be sure to follow Ember + Jane on instagram and sign up for emails to hear the latest product sales and more!

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